Peruse below to find answers to the most commonly-asked questions. Don't see your answer below?
Don't hesitate to reach out - we're always happy to help!
Shipping and Returns
All purchases are made to order. Please allow 3-5 business days for your items to be crafted just for you. During busy seasons, these times can increase. Please feel free to contact me if you need your item by a certain day.
Returns and exchanges will be accepted within 14 days of purchase. This window is longer during the holiday season. Please click here for complete details.
Orders $49 and over ship for free in the US. Orders under $49 ship in the US for a flat rate. See checkout for details!
As a general rule, avoid excessive moisture, harsh detergents, and wearing your jewelry when in situations that can put additional stress on your items.
For more detailed care, please click here.
Share details about your shipping policies, item returns, or customer service.
On your first burn, set aside enough time to allow the melted wax to reach the side of the vessel. This is typically up to 1-hour per inch diameter. This means approx 3 hours for a 3-inch diameter candle.
If you don't allow your candle to burn long enough, it could start to tunnel which decreases the scent and burn time. (Don't do that!)
- Never burn more than 4 hours at at time
- Keep away from drafts, children, pets, and anything that could catch fire
- Never leave a lit candle unattended