Questions?
Peruse below to find answers to the most commonly-asked questions. Don't see your answer below?
Don't hesitate to reach out - we're always happy to help!
Shipping and Returns
Because everything is made to order, we're unable to make changes or cancellations once production has begun. If you need to make a change, please email hey@goodwknd.com within 3 hours of placing your order and I'll do my best to help.
All purchases are made to order. Please allow 3-5 business days for your items to be crafted just for you. During busy seasons, these times can increase. Please feel free to contact me if you need your item by a certain day.
Returns and exchanges will be accepted within 14 days of purchase. This window is longer during the holiday season. Please click here for complete details.
Orders $49 and over ship for free in the US. Orders under $49 or international order have shipping costs calculated at checkout.
Jewelry Care
As a general rule, avoid excessive moisture, harsh detergents, and wearing your jewelry when in situations that can put additional stress on your items.
For more detailed care, please click here.
Great question! The difference is broken down in this article.
About the Jewelry
Stainless steel (aka the PVD pieces) is generally considered hypoallergenic and safe for sensitive skin.
Gold fill typically does not contain nickel. However, gold fill is bonded to a base metal like brass which is not considered hypoallergenic. The edges of gold fill can expose the base metal.
If you have sensitive skin, brass and bronze may not be for you. While they don't typically contain nickel, they are not considered hypoallergenic.
Sterling silver does not contain nickel.
Solid gold, like 14k gold, can contain nickel.
Each piece of jewelry comes in a box ready for gifting. Unfortunately I don't offer gift wrapping or gift notes at this time.